Intellectual Property
Surteum AI retains rights in platform code, models, workflows, and documentation. Customers retain rights in Customer Data and customer-owned business outputs as defined by contract.
Terms and Conditions (United States)
These Terms govern Surteum AI websites, software, APIs, and implementation services for U.S.-based business use.
Effective date: March 9, 2026
Jurisdiction: United States
B2B services
Use of Services
Surteum AI provides software platforms, analytics workflows, and automation tools for business operations. Customers must use the Services in accordance with U.S. law, contractual data rights, and applicable industry regulations.
Lawful data sources
Authorized users only
No prohibited uses
Account Security Obligations
You are responsible for access controls, credential protection, endpoint security, and timely reporting of suspected misuse. Surteum AI may suspend access to protect platform integrity and customer data.
Contact Legal & SupportCore Legal Terms
Payment and Subscription
Fees, billing cycles, taxes, and renewal mechanics are set in Order Forms or Master Service Agreements. Non-payment may result in suspension after written notice.
Warranties Disclaimer
Except as expressly stated in signed agreements, Services are provided "as is" and "as available" to the maximum extent permitted by U.S. law.
Limitation of Liability
Neither party is liable for indirect, special, or consequential damages. Aggregate liability is limited as stated in the governing commercial agreement.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
Dispute Resolution
Disputes are resolved through binding arbitration under the U.S. Federal Arbitration Act and AAA Commercial Rules,
unless applicable law requires otherwise.
Venue for Exceptions
For claims not subject to arbitration, exclusive venue is in state or federal courts located in Delaware.
Export Compliance
Customers must comply with U.S. export control and sanctions laws, including restrictions on prohibited jurisdictions and parties.