Service Delivery
Operate accounts, run analytics pipelines, provide model outputs, and maintain platform reliability.
Privacy Policy (United States)
This U.S. Privacy Policy explains what data Surteum AI collects, why we process it, and what rights are available to individuals under U.S. state privacy laws.
Effective date: March 9, 2026
CCPA / CPRA aligned
Business services context
What We Collect
Depending on your interaction with Surteum AI, we may collect identifiers (name, email, business contact information), account credentials, billing details, support records, and technical telemetry for platform performance.
Contact data
Usage telemetry
Support communication
Sensitive Information
Surteum AI does not intentionally collect sensitive personal information unless required for contracted enterprise services. When such data is processed, contractual controls and security safeguards apply.
View Security ControlsHow We Use and Share Data
Improvement and Security
Monitor performance, detect abuse, investigate incidents, and improve system quality.
Legal and Compliance
Comply with legal obligations, enforce agreements, and respond to valid government requests.
Data Sharing
We may share data with vetted service providers and infrastructure partners under contractual safeguards. We do not sell personal information for monetary consideration.
U.S. State Privacy Rights
California (CCPA/CPRA)
California residents may request access, deletion, correction, and information about categories of data collected, used, and disclosed.
Virginia, Colorado, Connecticut, Utah
Eligible residents may request access, deletion, correction, and may opt out of targeted advertising or certain profiling where applicable.
No Sale / No Sharing Commitment
Surteum AI does not sell personal information and does not share personal information for cross-context behavioral advertising.
Submitting Requests
To exercise privacy rights, contact us through the support form with identity verification details and request scope.